What (or Who) is Quill?

Below is a brief video introducing Quill and her role in helping you and your team optimize your monitoring activities. 

Key questions to answer while watching this video:

1. How does Quill assist you during an event investigation?
   
   

2. In which two locations can you find a description of what Quill is thinking?
   
   

3. How can Quill help you when adding offenders to an intruder event?

Introducing Quill:  Your AI Monitoring Assistant - Watch Video!

Key Terms

• Quill - Watchful’s AI Monitoring Assistant, designed to support agents by analyzing events, offering intelligent suggestions, and streamlining the investigation process. 
• Disposition - A classification that indicates what is happening within an alert. Dispositions help categorize alerts for clear reporting and follow-up. Examples include Intruder, Possibly Staff, and Maintenance Needed. 
• Quill thinks: A box displayed directly below Quill’s suggested disposition. It provides a brief explanation of the reasoning behind her recommendation, offering insight into how the decision was made. 
• Activity Log - A real-time record of actions taken by both Quill and monitoring agents for a specific alert. This log ensures transparency and allows teams to review the sequence of events and decisions made during the investigation. 
• Draw Mode -When there is no analytic box available to select a potential intruder, you can activate Draw Mode. This feature allows you to manually draw a box around any individual in the image, prompting Quill to generate a description of that person.